Question: How do I contact Telstra in Australia?

How do I speak to a Telstra person in Australia?

Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY). Telstra also offers a disability support enquiry form.

Can I email Telstra?

Telstra do not have email support addresses due to the unsecured nature of email. If you have an active case they do have emails for different teams where you can email references with the case number and it can be linked in but they aren’t for just sending off an email and getting support via the email.

How do I call Telstra from overseas?

While overseas you can contact Telstra on +61 439 125 109, this is a free call from a Telstra phone.

How do you actually speak to someone at Telstra?

Re: Talk to a human

If you call 1800 461 799 write now from a land line, Someone will answer in 15 seconds. Depending on when you read this. I’m sure peak times blow out to 20mins. I don’t work for Telstra, Never have, I am just a Telstra customer like you.

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How do I speak to an Australian at Foxtel?

  1. Phone: 1300 130 799. Mon – Sun: 8am – 8pm. Existing customers. …
  2. Phone: 1300 657 346. Overseas calls.
  3. Phone: +61 3 8325 2701. Accessibilities. …
  4. TTY: 133 677 then enter 131 999.
  5. Speak and Listen: 1300 555 727 then ask for Foxtel. Business & media enquiries. …
  6. Phone: (02) 9813 6000. Advertise on Foxtel.

Does Optus have a call Centre in Australia?

Optus. “Optus has customer contact centres in Adelaide, Melbourne, Sydney, India and Philippines that manage both telephone and online customer queries. We monitor all of our contact centres to ensure calls are placed to the right area and that customer queries are answered appropriately.

How do I complain to Telstra?

How to contact Telstra with a complaint. Complete our online complaints form or call 13 2200 and say “complaint”. You’ll be transferred to a dedicated complaints handling team. You can call us 24×7.

How do I contact Telstra NBN?

Call us on 1800 834 273 and choose Option 1.

Can you contact NBN directly?

Internet relay users by internet-relay go to and enter 1800 687 626, and • Translating and Interpreting Service (TIS National) on 131 450 and ask for the nbn Contact Centre on 1800 687 626.

What is the number for Telstra faults?

Call 13 22 03 to report the fault and set up call forwarding.

How do I make international roaming calls?

When using most mobile phones, you can call the United States or another country while traveling abroad by dialing:

  1. The plus sign +
  2. The country code of the country you are calling.
  3. City/area code (if applicable)
  4. The telephone number.
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Where is Telstra head office?

Melbourne, Australia

How do I lodge a formal complaint with Telstra?

You can also lodge your complaint in one of the following ways:

  1. Post your complaint letter to: Telstra Complaints. Locked Bag 20026. Melbourne VIC 3001.
  2. Fax your complaint to 1800 753 949.
  3. Contact us on 13 22 00 and say ‘complaints’

Does Telstra have live chat?

What’s the difference between Telstra 24×7 Chat and messaging? Unlike Telstra 24×7 Chat, you won’t need to wait to be connected to someone. Send us your message and we’ll send a notification when we’ve replied.

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