What is the role of Australian Competition and Consumer Commission?

The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority whose role is to enforce the Competition and Consumer Act 2010 and a range of additional legislation, promoting competition, fair trading and regulating national infrastructure for the benefit of all Australians …

What is the role of the Competition and Consumer Protection Commission?

The CCPC has a broad mandate, with statutory responsibility for enforcing competition and consumer protection law. As well as our enforcement responsibilities, we have a responsibility to promote competition and consumer welfare.

What is the role of the Australian Consumer Law?

The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.

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What does the Competition and Consumer Act cover?

The Competition and Consumer Act 2010 (CCA) covers most areas of the market: the relationships between suppliers, wholesalers, retailers, and consumers. Its purpose is to enhance the welfare of Australians by promoting fair trading and competition, and through the provision of consumer protections.

Who does the Competition and Consumer Act applies to?

The Competition and Consumer Act 2010 (CCA) is a national law that governs how businesses must deal with suppliers, competitors and customers, and covers aspects of business such as advertising and price setting. It applies to all businesses – both streetfront and online operations.

Who enforces the Consumer Protection Act?

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.

How do the CCPC help consumers?

The CCPC is responsible for enforcing a wide range of legislation aimed at protecting consumers. These cover transactions between businesses and consumers across all sectors of the economy. Consumer protection legislation creates rights for consumers and imposes corresponding obligations on traders.

What are the 8 basic rights of consumers?

Consumer Rights

  • Right to Safety. Means right to be protected against the marketing of goods and services, which are hazardous to life and property. …
  • Right to be Informed. …
  • Right to Choose. …
  • Right to be Heard. …
  • Right to Seek redressal. …
  • Right to Consumer Education.
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Who does the Australian Consumer Law apply to?

The ACL applies nationally and in all States and Territories, and to all Australian businesses. For transactions that occurred prior to 1 January 2011, the previous national, State and Territory consumer laws continue to apply.

How long is Australian Consumer Law?

The consumer can still exercise their rights to have the good repaired, replaced or refunded as the good has to meet any extra promises made about performance, condition and quality (consumer guarantee) even when a manufacturer’s warranty is only for 2 years.

What does the Consumer Act cover?

The law protects the consumer – someone largely unrelated to a business, buying something for their own use – and businesses. It outlines what rights a consumer has and what your obligations are as a goods or services provider in the event of a dispute. The act encompasses a number of terms.

What are 3 consumer protection laws?

There are many other acts worth learning about that apply in certain situations, including the Home Owner Protection Act, the Home Affordable Modification Program, the Fair Credit Reporting Act (FCRA), the Electronic Funds Transfer Act, the Fair Debt Collection Act, and the Fair Credit Billing Act.

What are the key principles of consumer protection and fair trading?

key principles of consumer protection and privacy legislation. legislative limitations on agency practice. licensing requirements for estate agents. nature of trust funds and key legislative controls on trust funds.

What are the main aims of the Competition and Consumer Act?

The Competition and Consumer Act 2010 (CCA) covers the relationships between suppliers, wholesalers, retailers and customers. Its purpose is to promote fair trading and competition, and provide protections to customers.

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What action can ACCC take?

The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority whose role is to enforce the Competition and Consumer Act 2010 and a range of additional legislation, promoting competition, fair trading and regulating national infrastructure for the benefit of all Australians …

What legislation is available to protect customers from being treated unfairly?

Banning specific unfair practices in trade or commerce; The ACL prohibits certain false or misleading representations, the supply of unsolicited goods or services, participating in pyramid schemes, and practices involving the display of prices, referral selling, harassment or coercion.

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